Operational redesign presents tremendous challenges yet also offers great opportunities for improvement in the delivery of patient care. Clinical operational redesign is the application of process reformation and change management to healthcare.
To make operational redesign successful, relevant stakeholders first need to describe a clear vision and set goals for how the organization should look and function after the redesign is implemented. Clearly articulated and widely communicated vision and goals are necessary in order to create alignment among the constituencies within the organization and promote adoption of the changes to be implemented.
The iMethods methodology is designed to take a complex operational redesign challenge and create operationally efficient solutions. The methodology involves documentation and analysis of current state workflows and design of future state workflows consistent with the goals of the organization and clinical best practices.